How to factory reset or wipe the cache on your Samsung Galaxy device after the Lollipop update
With many Samsung Galaxy devices receiving Android 5.0+ in the US and other areas of the world, performance post update process may not be all that you expected. Some users are complaining of major battery drain, force closes for apps and just an overall abysmal time since Lollipop’s release.
While we may have to wait for Android 5.1 — with all its bug fixes and battery improvements — there may be a few things you can do to make your experience with Lollipop on the Note 4, Galaxy S5, or other Galaxy device a bit better. You know, until Samsung finally starts working on the update.
Sometimes a simple reboot will fix a lot of problems. Like with most updates, sometimes a simple restart and letting the device sit for a little bit will fix a good percentage of problems. However, sometimes you may need to wipe the cache or in the most extreme of cases, factory reset the device completely. We’ll walk you through a few ways to do it.
Wiping the cache might fix most of your problems without losing your data.
Before you reset your device, you may want to want to give wiping the cache a try. To do that, all you have to do is follow these steps.
Turn off your phone.
After your phone is off, simultaneously press and hold the Volume Up, Home and Power buttons.
Hold the buttons until the screen turns on and there is blue writing in the upper left hand corner that says, “Recovery booting. . . . .”
At this point, recovery should load and you can use the volume rocker to navigate.
Move the selector to “wipe cache partition” and press the power button to select it.
At the next screen select yes and after a few seconds your cache should be wiped.
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Should you want to reset your device you can do it one of two ways. You can do a software reset via the settings menu or you can do reset via the Android system recovery but it should be noted that they are really the same thing when it comes to resetting your device and will reset your phone in the exact same manner. That said, the added benefit of the system recovery reset is that if you forget your password or it’s changed and you can’t get into your phone you’ll be able to reset the phone and use it like normal after.
To reset your Note 4 through just follow the following instructions:
Go to Settings.
Select the “General” tab
Scroll to “Backup and reset”
Tap “Factory data reset”
Scroll down through the prompt and tap the “RESET PHONE” button
From there the device will restart itself and wipe all your data.
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To resett your device in recovery, follow the same process as wiping your cache but choose “wipe data/factory reset” instead.
From there, choose “yes – delete all user data” when prompted.
The process will then go through resetting your device.
After either wiping the cache or factory resetting the device just select “reboot system now” with the power button and restart your device.
It’s kind of a no brainer, but it should be said that factory resetting your device will erase EVERYTHING on your internal storage. So if you’re storing anything important, be sure to back it up first.
Your mileage may vary when it comes to using these fixes, but I will say from doing it myself, factory resetting my Note 4 helped with the battery drain I was experiencing and now it’s somewhat better than it was on KitKat.
Also, while normally the process of re-installing apps is a bit tedious, Lollipop took all of the work out of it and re-installed all the apps that I use based on a backup created before I reset the device.
Did any of the fixes work for you? Let us know in the comments below.
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